Privacy Policy

Last Updated: October 22, 2025

1. Introduction

Serious Ivan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our IT services. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise when you contact us.

• Contact Data:
  Name, email address, phone number, and physical address, used for communication and service delivery.
• Technical Data:
  IP address, browser type, operating system, device identifiers, and usage data collected via cookies and analytics tools.
• Service Data:
  Information necessary to perform IT services, such as system configurations, network logs, and diagnostic reports. This data is handled with strict confidentiality.

3. How We Use Your Information

We use the information we collect or receive for the following purposes:

• To provide, operate, and maintain our IT services and support.
• To respond to your inquiries, service requests, and offer support.
• To process transactions and send you related information, including invoices.
• To monitor and analyze usage and trends to improve our website and services.
• To ensure the security and integrity of our services and prevent fraud.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share data only in the following situations:

• Service Providers:
  With third-party vendors, consultants, and other service providers who perform services for us (e.g., hosting, payment processing).
• Legal Requirements:
  If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers:
  In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Data Security

We implement technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal data.
• Request correction of inaccurate personal data.
• Request erasure of your personal data.
• Object to the processing of your personal data.

To exercise these rights, please contact us using the details provided on our contact page.