Terms of Service

Last Updated: October 22, 2025

1. Acceptance of Terms

By accessing or using the services provided by Serious Ivan, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, then you may not access or use the service.

2. Description of Services

We provide professional IT support, network infrastructure design, system maintenance, and data recovery services. The specific scope of work will be defined in a separate service agreement or quote provided to the client.

• Service Provision:
  All services are provided "as is" and "as available," based on the information provided by the client.
• Modifications:
  We reserve the right to modify or discontinue any service offering with or without notice at any time.

3. Client Responsibilities

The client agrees to:

• Provide accurate and complete information necessary for service delivery.
• Ensure all software and operating systems are legally licensed.
• Provide timely access to systems, premises, and personnel as required to perform the services.
• Maintain current backups of all critical data before any major service or repair is initiated.

4. Payment and Billing

Fees for services are outlined in the provided quote or invoice. Payment terms are strictly 30 days from the invoice date unless otherwise agreed upon in writing. Failure to pay may result in suspension of services or collection efforts.

5. Limitation of Liability

Serious Ivan shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the services.
• Any conduct or content of any third party on the services.
• Unauthorized access, use, or alteration of your transmissions or content.

In no event shall the total liability of Serious Ivan exceed the amount paid by you for the services in the preceding six (6) months.